Office Specialist are always in high demand. Through out the program, strong emphasis misplaced on training in Microsoft Outlook, PowerPoint, and other Microsoft office software programs, as well as office management and keyboarding.

An integral component of the Office Specialist curriculum involves an overview of the service industry, why service is important, and the demand for skilled customer service representatives. Training also includes developing skills that help the learner: project the right image and develop interpersonal skills, build rapport, problem solve, address diversity, and work collaboratively.